Driving accelerated growth for Charles Trent

The Challenge

Charles Trent is one of the UK’s top three car recycling companies, with a thriving online parts business. Its ambitious five-year growth plan aims to boost turnover to £¼ billion.

But its labor-intensive, unreliable paper picking process couldn’t support that pace of expansion. Orders went astray, error rates rose and customer satisfaction was harder to maintain.

Paper-Based Picking: Manual processes were slow, labor-intensive and error-prone.

Lost Orders: Two to three orders a day were going astray.

Rapid Expansion: A new £4M distribution center needed a WMS that could scale.

The Solution

Charles Trent chose SnapFulfil as an architecturally robust, highly flexible and easily configurable WMS for its new distribution center. RF scanners now drive accurate storage, putaway, picking and packing, with far better visibility across the company’s unique and diverse product ranges. New staff got up to speed quickly.

RF-Directed Operations: Use scanners for accurate putaway, picking and packing.

Full Traceability: See every part across diverse product ranges.

Scalable Configuration: Roll SnapFulfil out to new sites as the business grows.

The Impact

Charles Trent now achieves close to 100% accuracy. Within 24 months it had doubled its warehousing space, stock holding and outbound orders, and it processes over 3,000 green parts every week without increasing headcount. SnapFulfil now runs across 75,000 sq ft at its Holton Heath and Poole DCs, with more sites planned across the UK.

Close to 100% accuracy2x growthsame headcount75,000 sq ft across 2 DCs

Charles Trent

~100%

2x

3,000+

0