In today’s supply chain environment, speed and precision aren’t just competitive advantages - they’re customer expectations. Next-day delivery, rising order volumes, labor shortages, and increasingly complex carrier networks are pushing companies to rethink how their warehouse and transportation systems work together.
That was the focus of our recent LinkedIn Live session, “Connecting the Dots: How WMS + TMS Collaboration Drives Supply Chain Efficiency,” hosted by John Monarch of Pesti and featuring Mike Willie from SnapFulfil and Ryan Camacho from MyCarrier. Over 20 minutes, they unpacked the operational challenges shippers face today - and the gains companies are seeing when they integrate their WMS and TMS for end-to-end visibility and smarter decision-making.
Customer Expectations Are Reshaping Warehouse + Transportation Operations
Ecommerce growth has permanently changed fulfillment. Shoppers want fast, low-cost delivery - and they expect it every time. According to Mike, that pressure is pushing more organizations to connect their WMS and TMS so they can:
- Standardize processes across sites
- Reduce reliance on institutional knowledge
- Adapt quickly to labor constraints
- Scale from one shift or facility to many without losing consistency
When the warehouse and transportation systems speak the same language, businesses can meet rising expectations without adding unnecessary complexity or headcount.
The Cost of Manual Work Is Too High
Ryan highlighted one of the biggest contributors to inefficiency: manual entry. Many companies still rely on spreadsheets or re-keying shipment data between systems - leading to errors, delays, and costly mistakes that ripple downstream.
A connected WMS/TMS eliminates those gaps and provides:
- Faster, more accurate shipment processing
- Automated rating and carrier selection
- Reduced rebills and invoice mismatches
- Real-time visibility for internal teams and customers
With the right integration, transportation teams get reliable data straight from the warehouse, and warehouse teams get live updates that help them prioritize the outbound workload.
Visibility Means Different Things to Different Teams and Integration Supports Them All
One theme came up again and again: visibility. But “visibility” isn’t one-size-fits-all.
For warehouse teams, it might mean knowing what needs to ship before the carrier cutoff. For transportation, it’s accurate data for routing and cost analysis. For customers, it’s a simple, reliable tracking link. For leadership, it’s understanding how shipping impacts margins.
Integrated systems bring those perspectives together by sharing the right data with the right teams automatically. That connectivity also strengthens operational planning, helping organizations better forecast labor needs, balance workloads, and understand how shipping costs affect product pricing.
Future-Proofing Starts With the Right Tools and Partners
As operations evolve, Mike emphasized the importance of flexible, configurable systems that can adapt as business needs change. Companies shouldn’t feel locked into rigid workflows or expensive development effort just to make improvements.
The most future-ready organizations:
- Choose configurable, self-service tools
- Reduce their cost of change
- Work with partners that support long-term growth
- Invest in technology that grows with them
Because when your WMS and TMS are built to adjust at the speed of your operation, you’re better positioned to handle whatever comes next.
Want to dive deeper? Watch the full webinar.
If you want to hear the full discussion - including real examples, technology considerations, and where Mike and Ryan see WMS/TMS collaboration heading next - you can watch the full session here.
