Z Customization stitches its way to warehouse success

The Challenge

Z Customization started in 2004 as an embroidery business with a single machine. It has since grown to serve some of the biggest names in sporting goods.

As orders grew, the company took on fulfillment as a new line of business. It still relied on paper-based processes and manual picking, and it needed a WMS that could scale cost-effectively and integrate with its customers’ ERP systems.

Manual Processes: Paper-based fulfillment couldn’t keep up with growing orders.

Production Complexity: Many orders go through embroidery or heat transfer before shipping.

Customer Integration: The WMS had to connect with customers’ ERP systems.

The Solution

Z Customization chose SnapFulfil’s cloud-based WMS. Within 12 weeks, its manual processes were moved onto SnapFulfil, with its proprietary system and ERP integrated. SnapFulfil’s team also built a custom routing method that optimizes picking and moves items through embroidery and heat transfer more efficiently.

Custom Production Routing: Optimize picking around embroidery and heat transfer.

ERP Integration: Transmit orders and receipts easily between the WMS and customers.

Task Automation: Automate routine warehouse tasks to save time.

The Impact

Shipping accuracy is now above 98%. SnapFulfil also lets Z Customization manage its customers’ SKUs far more effectively, helping it thrive as a third-party logistics provider. Its 3PL revenue has grown fourfold.

98%+ shipping accuracy4x 3PL revenueLive in 12 weeks

Z Customization

98%+

4x

12 Weeks

3,000+