Supporting Multichannel Growth with Greater Efficiency
The Challenge
As Vax expanded its product range and sales channels, its existing warehouse processes were struggling to keep pace with increasing demand.
Inventory control depended on paper-based processes managed through the company's Microsoft ERP system, limiting operational flexibility and the capacity to support continued growth.
Vax needed to improve supply chain efficiency, reduce operating costs, and strengthen customer service across its distribution channels. Any new warehouse management system also needed to accommodate finished goods and spare parts while minimising disruption to day-to-day warehouse operations.
The Solution
Following a comprehensive review of the WMS market, Vax selected SnapFulfil for its cloud-based architecture, warehouse management capabilities, and straightforward integration requirements.
The system provided a more structured approach to managing finished goods and spare parts inventory, supporting order fulfilment across multiple sales channels.
SnapFulfil also helped Vax improve stock identification, shipping container management, and ongoing inventory control. Its scalable architecture allowed the company to accommodate increasing demand without requiring extensive internal IT resources or major disruption to existing warehouse operations.
The Impact
SnapFulfil helped Vax increase warehouse dispatch volumes without adding labour, supporting growth while controlling operating costs.
Improved picking accuracy reduced the indirect costs associated with errors and product returns, while shorter order lead times strengthened customer service across sales channels.
The company also benefited from improved inventory visibility, more efficient stocktaking, better stock rotation, and reduced administrative work.
Greater warehouse space utilisation and a reduced requirement for temporary labour provided additional flexibility, helping Vax establish a more scalable and efficient distribution operation.
