Transforming Warehouse Productivity with SnapFulfil
The Challenge
Rapid growth across e-commerce, wholesale, and international markets placed increasing pressure on Troy Lee Designs' warehouse operations. Its existing system lacked receiving functionality and relied on spreadsheets for inventory allocation, creating inefficiencies and limiting visibility.
With a distribution center expanding to 60,000 square feet and thousands of SKUs to manage, TLD needed a more capable WMS that could streamline fulfillment, integrate with NetSuite, and support continued growth.
The Solution
Troy Lee Designs selected SnapFulfil for its highly configurable warehouse management capabilities, inventory tracking functionality, and certified NetSuite integration.
Implemented in just one month, SnapFulfil introduced more efficient receiving, inventory management, and fulfillment processes. Working closely with the TLD team, Synergy also provided hands-on training and operational guidance to ensure a successful transition during the company's busy spring season.
The Impact
SnapFulfil helped Troy Lee Designs dramatically improve warehouse productivity while reducing pressure on its workforce. Pallet putaway times dropped from 30–45 minutes to just 5–10 minutes, and employees benefited from more efficient picking processes and RF scanning.
The company also reported handling more business within a standard five-day workweek, using approximately 25% fewer resources. These improvements have given TLD greater flexibility to support continued growth across its distribution channels.
