Tripling Order Capacity Without Adding Staff
The Challenge
Rapid growth and an expanding product range were placing increasing pressure on The Topps Company's paper-based warehouse operation.
With approximately 500 orders per day already stretching its existing processes, the company needed to improve fulfillment capacity without significantly increasing costs or staffing.
Topps also required a WMS that could integrate with its Oracle ERP and e-commerce systems while adapting quickly to new products, programs, and operational requirements. Flexibility was essential, particularly the ability to reconfigure warehouse workflows without relying on expensive consultants or extensive custom development.
The Solution
Following an evaluation of several vendors, The Topps Company selected SnapFulfil for its configurable cloud-based WMS and ability to integrate with existing business systems.
Integration with Oracle ERP and the company's e-commerce platform helped streamline order processing and improve the flow of information between systems.
SnapFulfil's configurable workflows allowed Topps to accommodate changing operational requirements while reducing dependence on manual processes. The three-month implementation established a more efficient warehouse operation capable of supporting significantly higher order volumes without a corresponding increase in staffing.
The Impact
SnapFulfil delivered a substantial increase in shipping productivity for The Topps Company.
Before implementation, five warehouse employees struggled to process approximately 500 orders per day. Following the transition, the same team was shipping between 1,200 and 1,800 orders daily, representing up to 3.6 times the previous volume.
Improved integration and configurable workflows helped Topps manage its expanding e-commerce operation more efficiently while maintaining existing warehouse staffing levels.
The company gained a more adaptable fulfillment platform capable of supporting continued growth and evolving business requirements.
