simplehuman set for customer growth with highly-configurable WMS

The Challenge

simplehuman is a multi-award-winning designer and manufacturer of “tools for efficient living”, including sensor-activated bins, soap dispensers and beauty mirrors. It had outsourced its UK warehousing and fulfilment, but the provider couldn’t meet its needs for speed and flexibility.

simplehuman decided to bring the operation in-house at a new 103,000 sq ft warehouse in Thrapston, Northamptonshire. It needed a WMS that integrated with SAGE 200 ERP, could be implemented quickly without a large capital investment, and would drive productivity.

Lack of Control: The outsourced provider couldn’t deliver the speed and flexibility needed.

ERP Integration: The WMS had to interface seamlessly with SAGE 200.

Fast, Low-Cost Rollout: Implementation had to be quick, without a large capital investment.

The Solution

After evaluating around a dozen systems, simplehuman chose SnapFulfil for its UK operation. Configurability was a deciding factor, matching simplehuman’s own philosophy of innovation and change. SnapFulfil’s rules-based configuration let the team tailor the system to its specific operational and reporting requirements.

Rules-Based Configuration: Tailor workflows and reporting to simplehuman’s operation.

SAGE 200 Integration: Keep inventory and orders in sync with the ERP.

Real-Time Visibility: See live inventory levels across the warehouse.

The Impact

E-commerce orders that used to take two to three days to process are now actioned within hours of receipt, giving customers a 24-hour order-to-pick service in most cases. simplehuman is shipping 40% more e-commerce orders, with better real-time inventory visibility. Warehouse staff also adopted the new system quickly.

Days to hours processing40% more e-commerce ordersStrong user adoption

simplehuman

Days → Hours

24-Hour

40%

103,000 sq ft