Improving 3PL Receiving Efficiency by 29%
The Challenge
As HJI Supply Chain Solutions expanded its 3PL operations, its legacy WMS struggled to accommodate increasingly complex customer requirements. Rigid functionality, costly customizations, and slow vendor support limited the company's ability to adapt.
With customers requiring different inventory tracking methods, billing rules, and reporting capabilities, HJI needed a more flexible system that could eliminate fragmented processes, improve visibility, and support continued growth.
The Solution
After evaluating WMS options against a 21-point requirements checklist, HJI selected SnapFulfil for its configurable, rules-based architecture, automation capabilities, and collaborative approach.
SnapFulfil enabled HJI to configure customer-specific workflows without custom coding while providing real-time inventory visibility and reporting. Working closely with HJI's leadership and warehouse teams, Synergy helped consolidate existing processes, configure workflows, and support a successful implementation across multiple facilities.
The Impact
With SnapFulfil implemented across three HJI sites, the company has improved operational efficiency, inventory accuracy, and customer visibility while reducing administrative work.
Receiving efficiency increased by 29%, and streamlined workflows have eliminated redundant steps across warehouse operations. Managers now spend less time on administrative tasks and more time improving processes and supporting employees.
As HJI continues to expand its automation capabilities, it anticipates further efficiency improvements of up to 40%.
