Comfy Quilts improves inventory management & warehouse operations

The Challenge

With over 40 years of heritage, Comfy Quilts has grown into one of Europe’s leading manufacturers of quilts, pillows, mattress covers and bed linen. But it relied on manual data input and paper-based picking, which caused inventory inaccuracies, delayed deliveries and unhappy customers.

The business was also expanding from one warehouse to two, which its existing SAGE system couldn’t support.

Paper-Based Picking: Manual processes caused frequent inventory errors.

Multi-Site Expansion: The existing system couldn’t manage two warehouses.

Peak Deadline: Go-live had to happen before peak season or wait a full year.

The Solution

Comfy Quilts chose SnapFulfil, integrated with its SAGE system to give visibility across raw materials, production, sales orders and finished goods. SnapFulfil adapted its standard contract to a software, hosting and support basis, so the family-owned business could buy its own hardware. Both warehouses, covering 200,000 sq ft, went live at the same time in October 2015, ahead of peak.

SAGE Integration: Track materials from raw stock through to finished goods.

Flexible Commercial Model: License the software and buy hardware outright.

Simultaneous Go-Live: Launch both sites together, ahead of peak season.

The Impact

Since go-live, Comfy Quilts has had zero system downtime. Error rates in raw material supply fell by 60%, put-away performance improved by 29%, and paper use dropped by 75%. Inventory management now needs half the headcount, freeing the team to focus on growing the business.

60% fewer supply errorsZero system downtime75% less paper

Comfy Quilts

60%

29%

75%

50%