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How to Remove Cancelled Items From a Picked Shipment

If you have picked an item that is no longer required for a shipment, you can follow the following steps to remove it from the shipment.

Before You Begin

  • Ensure you have everything else for the shipment already.

Suspend the Shipment

Suspending the Shipment now will prevent SnapFulfil from trying to re-pick the stock when you have removed it.

  • Open the appropriate Shipment screen.
  • Select the Shipment.
  • Open the Detail tab.
  • Click the Change Status button.
  • Open the Status drop-down.
  • Select Suspended from the list.

 

The Shipment is suspended.

 

Divide the StU

  • Go to Inventory > Stock by Location.
  • Click the magnifying glass icon in the Toolbar.

The Search pop-up opens.

  • Select Assignment from the first box, IS from the second, then put your Shipment ID into the third box.
  • Click the Search button.

The list now shows all Stock records that contain the Shipment Id.

 

  • Select the Stock you'd like to remove.
  • Click on the 'Show Actions' button.
  • In the menu that appears, select Divide StU.

A pop-up opens.

  • Drag the stock record you wish to remove into the pop-up.
  • Enter the appropriate details including a new StU.  Ensure it is divided to a StU controlled zone.

Once you've done this, the record is isolated in a different StU, but is still assigned to the order.

Deassign the Stock

  • Click Show Actions again.
  • Select Deassign.

A pop-up opens.

  • Drag in the Stock record that you just divided onto it's own StU.
  • Select Deassign.

Validate the Shipment

At this point, the item will be deassigned from the Order and SnapFulfil will flag the Order as having a variance.

It's possible that the system will try to pick the product again, which is why you suspended the shipment earlier.

To prevent the system from generating Tasks for the cancelled product:

Click the Set Cutoff button.

(or alternatively, close the line).

Set the shipment status back to Valid:

  • Select the Shipment.
  • Open the Detail tab.
  • Click the Change Status button.
  • Open the Status drop-down.
  • Select Valid from the list.

The Shipment is valid and ready to proceed.