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How to Manually Add a Shipment Address

If a Load won't ship due to a missing Shipment Address, you may need to add the Address manually.

 To add a Shipment Address manually:

  • Go into the appropriate Shipment Page.
  • Open the Shipment Details tab.
  • Click the Address Details icon:

The Address pop-up opens.

  •  Click New:

  • Enter the Address details. 
  • Confirm the details

The new Address appears in the list of addresses.

  • Highlight the address and press select
  • Tick the Ship box for the Address and confirm:

 You should now be able to progress the Load.