How to Manage the Print Queue
This document includes the standard operating procedures for viewing, cancelling and reprinting documents from the Print Queue in the SnapFulfil web application.
Print Queue – View, Cancel and Reprint
Purpose: The following table outlines the steps for viewing, cancelling and reprinting documents from the Print Queue topic.
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Step |
Action |
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1 |
Select Activity from the main menu, then select Print Queue. |
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2 |
The screen now displays a list of all open and processed print requests. Open – Contains all print requests not yet processed (printed) Processed – Contains all print requests that have successfully printed. NOTE – Print requests should move to Processed if a valid printer has been assigned The report (type), printer the request was sent to and message (shipment details) are displayed on these screens. |
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3 |
Three options are available on the list of print requests:
View Detail – Allows the user to view the XML or document being printed, depending.
Cancel – Allows the user to cancel a print request
Reprint – Allows the user to reprint the print request |
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4 |
View Detail - To view a particular print request, click to highlight the line and then select View Detail. A new page will open with the raw XML or the document that is to be printed or has printed, depending on the report type. |
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5 |
Cancel – To cancel a print request select the Cancel button. A pop up box will appear. Use this to drag in the print record you want to cancel and press Action.
The print request will now be cancelled. |
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6 |
Reprint – To reprint a print request select the Reprint button. A pop up box will appear. Use this to drag in the print record you want to reprint and press Action.
This will reprint that request to the designated printer. |
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