How to Advance a Customer Return

The process required to update a Return is as follows:

• Log onto SnapFulfil and from the Topics menu select 'Receiving - Customer Returns
  
• In the summary screen, click the 'Due In' radio button and select the required Return.
  
• In order to create the tasks for the RF operator, the Receiving Lane must be completed (if not already done).
  
• Click 'Confirm Arrival'
  
• Click 'Commence Inspection'
  

This will create an Inspection task which is available to a suitably authorized RF Operator.