Carousel Logistics exceeds customer expectations with flexible cloud WMS

The Challenge

Carousel Logistics is a fast-growing 3PL delivering personalised logistics solutions for healthcare, technical engineering, agriculture and energy clients. Its teams focus on helping each client reach exceptional service levels for their own customers.

Carousel had been running an in-house, custom WMS. To deliver the highest quality service as it grew, it needed best-of-breed warehouse technology that could be customised and scaled easily.

Rapid Growth: New business wins required more warehouse capacity.

Personalised Solutions: Every client needed a tailored service.

Scalable Technology: The in-house WMS needed a cloud-based, best-of-breed replacement.

The Solution

Carousel spoke to around five WMS providers. Several offered cloud deployment, but only SnapFulfil was designed specifically for the cloud. Rather than switching everything at once, Carousel migrated each client individually, working closely with SnapFulfil on structured migration plans, testing and validation for every customer.

Client-by-Client Migration: Move each customer safely, with dedicated testing.

Real-Time Client Visibility: Give clients access to live stock and order data.

Customised Reporting: Tailor reports to each client’s requirements.

The Impact

Carousel now delivers the best possible service to its clients, with a detailed understanding of how each operation is performing. It can predict resource needs for peak periods more accurately and manage warehouse teams more effectively. SnapFulfil has scaled with the business from three warehouses to four.

Better peak resource planningReal-time client visibilityScaled to 4 warehouses

Carousel Logistics

4

120,000 sq ft

~5

Since 2014